Your Privacy Choices
As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.
Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.
If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.
Contact & Support
How can I reach Correct Your Sleep?
You can email our support team anytime at Info@correctyoursleep.com. Include your order number if you have one, and we will get back to you as soon as possible.
Product & Materials
How do I choose the right pillow height?
The right height depends on how you sleep. Side sleepers usually need a bit more height to keep the neck level, while back sleepers often feel best with a lower profile. Our pillow is adjustable, so you can fine tune the feel until your head, neck, and spine feel naturally aligned.
I am between two options. What should I do?
Start with the setup that feels most natural for your shoulders and neck, then adjust in small steps. The goal is simple: your head should feel supported, not pushed forward or falling back.
Does it work for side and back sleepers?
Yes. The contour shape is designed to support both side and back sleeping positions. Many customers adjust the pillow slightly depending on their preferred position.
How long does it take to get used to an ergonomic pillow?
If you are switching from a flat or overly soft pillow, it can take a few nights to adjust. Most people notice improvement quickly, especially once the height is dialed in for their sleep position.
What makes this pillow different from a regular pillow?
Regular pillows often go flat or let your head sink into awkward angles. Our pillow is shaped to cradle the neck and support alignment, helping reduce pressure and morning tension.
Does the pillow help with neck and shoulder tension?
The pillow is designed to support better alignment, which can help reduce pressure and tension caused by poor positioning during sleep. We keep it realistic, results vary, but proper support makes a big difference for many sleepers.
Does it sleep cool?
Yes. The cover and design are made to feel breathable and comfortable throughout the night, especially compared to pillows that trap heat.
How do I clean it?
We recommend following the care instructions included with your order. In general, the cover can be removed and cleaned, while the inner pillow should not be machine washed.
Orders & Payments
What payment methods do you accept?
We accept the payment methods shown at checkout, including major cards and available local payment options depending on your region.
Can I cancel my order?
If your order has not been processed yet, we may be able to cancel it. Email Info@correctyoursleep.com as soon as possible with your order number, and we will do our best to help.
Will I get an order confirmation?
Yes. After placing your order, you will receive an order confirmation email. Once your order ships, you will receive a second email with tracking details.
What if I entered the wrong shipping address?
Contact us immediately at Info@correctyoursleep.com. If the order has not shipped yet, we can often update it. If it has already shipped, changes may not be possible.
Shipping & Delivery
Where do you ship?
We ship to the United States, United Kingdom, Canada, Australia, and New Zealand.
How much does shipping cost?
Shipping costs are calculated at checkout based on your delivery location. Free shipping may be offered during promotional periods.
How long does shipping take?
Orders are processed within 1 to 3 business days. After dispatch, most orders arrive within 7 to 12 business days, depending on your location and carrier operations.
How can I track my order?
Once your order ships, you will receive a tracking email. Tracking updates can take 1 to 3 business days to appear after shipment.
I have not received my order. What should I do?
First, check your tracking link for the latest update. If it has been longer than expected or the tracking has not moved for several days, email Info@correctyoursleep.com and we will look into it for you.
Returns & Exchanges
What is your return policy?
You can request a return within 30 days of delivery. Items must be unused, in original condition, and returned with original packaging and included accessories.
Do you offer free returns?
Return conditions and any return shipping costs can depend on your location and the reason for the return. If your item arrives damaged, defective, or incorrect, we will make it right. Contact Info@correctyoursleep.com and we will guide you.
How do I start a return?
Email Info@correctyoursleep.com with your order number and reason for return. We will reply with the next steps.
When will I get my refund?
If your return is approved, refunds are issued to the original payment method within 10 business days. Your bank or card provider may take additional time to post the refund.
What if my item arrives damaged or incorrect?
Contact us within 48 hours of delivery at Info@correctyoursleep.com and include your order number plus clear photos. We will review it quickly and provide a solution.
Still need help?
📧 Email us anytime at info@correctyoursleep.com
We're here to make sure your Correct Your Sleep experience is smooth and comfortable.
